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FAQs

We ensure all our partners have the knowledge and support required to make their business a success. Here's what other partners have asked before signing up... 

Iperium - Resources - FAQs

Designed to help you grow

At Simtronic we’re dedicated to our partners success.

That’s why we promise to support you on every step of your journey to building a successful Telco MSP.

There are no costs to becoming an Iperium Partner. Our partner sign up process does not require any credit card information. You shall only be billed once you have an active service through Iperium.
Iperium do not set any targets for their partners. There are no minimum connections or customers. Why make it difficult?
The sign up process is not onerous, and should take less than 5 minutes.

Once you sign up as an Iperium Partner, we shall organise a mutually beneficial time to walk you through our portal and make sure you understand how to use it. Furthermore, we shall provide you with a handbook. As always, we are here to help answer any questions, and can be contacted via phone or email.

We have a whole team of technical support, customer service, accounts and presales that can and will assist you in every aspect possible.

Iperium is all about providing you the best pricing for the best solution, which then you can put your margin on and present to your customers.

All Iperium Partners have access to our whole connectivity suite. We believe in being able to give you the best options to fit your customers’ requirements.

We are carrier agnostic, and shall always provide you with options, dependant on the solution, from a number of carriers. Try us. You'll be surprised.

No, no we do not. We give you the best buy price up front, and from there you decide on what margin you wish to put on the solution when you present it to your customer.

You do. We white label our services, and do not talk to your customer, unless you require us to. We want you to further build your engagement with your customer, and we are effectively your silent connectivity partner.

Iperium shall provide you a detailed invoice which shall have unique identifiers based on customer services. From there, you can provide itemised invoicing to your customers. Iperium shall never send an invoice to your end customer.

Fill in a Partner Application Form, or give Iperium a call on 1300 592 330 or email us at sales@iperium.co

Yes. Yes we are. Find out for yourself.